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Line Management

Train and equip line managers effectively through frequent on-site visits

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Line Management

Overview

Effective communication between line managers, workers, and upper management is critical for smooth operations in mining. However, various challenges with this communication can arise, particularly in large operations between shifts – especially surrounding crew changes. To enhance processes and decision-making, continuous channels of communication between workers, line managers and upper management are key.

Line managers must respond to an array of production, safety, and cost issues, and thus need to be provided with the necessary information, processes and systems to respond appropriately to these challenges. An effective methodology that can effectively be applied to processing plant management is the Gemba walk, also known as Management by Walking About (MBWA). With management having frequent direct interactions with personnel in plants, greater understanding of issues can be identified and addressed more quickly.

Key Client Challenges

What strategies can we implement to improve communication and collaboration between our line managers, workers, and upper management?

How can we foster a stronger safety culture among our line managers, and what steps can be taken to ensure that safety protocols are consistently followed?

What channels can we establish for regular feedback from our line managers to gather their insights and suggestions for process improvements?

How YCP Unison Can Help

While introducing data analytics and automation tools in processing plants is a good first step to simplify processes for line managers, this technology also requires them to learn and adapt to new ways of working as well, as they begin to promote these new processes and systems to other workers.

Clearly defined KPIs and performance metrics need to be implemented for line managers which align with organizational goals, creating ease of performance tracking. At YCP Unison, our subject matter experts can work closely with your teams to instill sustainable behavior changes that are essential for full adoption of technologies and new processes.